Wednesday, April 1, 2026

Why Clients Hire Me (and How You Can Show Them You’re Worth Hiring Too)

 

Scott Frothingham's Tips for Marketing Writers

Nobody hires me because I know where the commas go.

They hire me because I know where the work needs to go.

And if you’re a marketing writer trying to win over clients, here’s the secret. And it’s not just about turning clever phrases. It’s about showing that you can do 4 things most copywriters either can’t do, don’t do, or don’t bother to prove they can do.

1. Zoom Out Before You Zoom In

Anyone can write a sentence. Not everyone can step back far enough to see the business, the brand, the market, and the moment in time … and then figure out where the sentence fits. The “zoom out” is what lets you write words that aren’t just pretty, but profitable.

Show it: Ask questions that scare small thinkers … questions about the market, about the why, about what happens in six months if this campaign works. Clients will notice.

2. Speak More Than One Business Language

I’ve written for teams that looked like Noah’s Ark: two of everything: designers, engineers, product managers, brand strategists, and that one mysterious person who “handles the numbers.” My job? Be fluent in all of their dialects.

Show it: In meetings, translate your thinking into terms each team understands. Talk benefits with marketing. Talk conversion rates with sales. Talk technical feasibility with dev. You become the bridge they didn’t know they needed.

3. Tie It to the Bigger Prize

Every line of copy has a job to do, and that job rolls up to a bigger product goal, which rolls up to a bigger company vision. If you can trace the line from headline to quarterly revenue target without breaking a sweat, you’re already in the top 10% of writers clients will trust (and C-suite will love).

Show it: Map your deliverables back to product or business metrics in your pitch decks and project updates. Make it impossible for them to see your work as “just words.”

4. Bring Empathy to the Mess

Products are messy. Teams are messy. Projects, especially the big, high-stakes ones, are basically chaos in a 3-piece suit. Empathy is what lets you navigate that without losing your cool (or your deadlines).

Show it: When things go sideways, focus on understanding the “why” behind the mess instead of pointing fingers. This isn’t about being nice … it’s about solving a problem faster because you actually understand the people and the problem.

 

Bottom line: If you can prove you’re more than a typist with taste, you stop competing with “writers” and start competing with strategists. And strategists get hired, re-hired, and referred.



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Why Clients Hire Me (and How You Can Show Them You’re Worth Hiring Too)

  Nobody hires me because I know where the commas go. They hire me because I know where the work needs to go. And if you’re a marketing ...