The fifth requires more explanation which you can find at
https://www.stefanpaulgeorgi.com/the-rmbc-method-for-better-copy/
A blog with useable information to support, educate & amuse marketing writers of all experience levels
Beer ads typically appeal to regular folks. Guys mostly.
Often getting the target market to, aided by the proper brand choice of course, imagine themselves:
In 2006, Dos Equis went against type, positioning their
brand as the beer for the sophisticated drinker.
These ads were innovative, funny, and effective. And they
all ended with The Most Interesting Man reminding you, “I don't always drink
beer, but when I do, I prefer Dos Equis” to bring the message home.
The campaign featured the debonair (and older than the
target demographic) Jonathan Goldsmith acting as the The Most Interesting Man
in the World until 2016. The final ad with Goldsmith featured the Most
Interesting Man taking off in a spaceship on a one-way trip to Mars.
Goldsmith was replaced by a younger actor, Augustin Legrand.
When sales slumped, the character and the campaign were retired in 2018.
Why is he The Most Interesting Man in The World?
The talented copywriters on the campaign included claims to this
auspicious recognition, including:
Stay Thirsty My Friends.
Don’t do the right thing.
God knows, you’ll be tempted.
The right thing sounds so good in meetings.
It looks fantastic in charts.
The right thing soothes racing pulses,
and settles churning stomachs.
Everybody can get on board with the right thing.
The right thing is “good enough.”
But good enough is not enough.
Don’t do it.
Don’t do the right thing.
Avoid it like the plague.
So, what are you supposed to do?
The wrong thing?
Of course not.
Do the brave thing.
The thing that troubles your sleep.
The thing with a million unknowns.
That seems ridiculous one moment,
and genius the next.
That’s the thing you should do.
Chase it down.
Don’t let it go.
Do the thing that disrupts.
That upends.
That doesn’t just defy the status quo,
but reshapes it,
forever.
You can do that.
You have that in you.
To do the right thing or not, is a choice.
To disrupt or not, is a choice.
Let’s do the brave thing.
“If I had asked people what they wanted, they would have said faster horses.”
So, supposedly, said Henry Ford.
On the surface this quote has a lot of appeal, and it's often used to justify the idea that innovation doesn't need customer input.
That's a mistake.
Below the surface, lies the truth.
If I'd been alive and hanging out with Ford in the 1890's, I would've said, "Henry, my good man, we need faster horses."
But, sticking with the legend of the quote, Ford's genius was listening to what I said, plus understanding what I meant: "Henry, old chap, we need faster transportation."
And, with that in mind, Ford went on to fame and fortune, changing the world as a manufacturer of automobiles.
In short, don't use this quote to ignore customer feedback, use it as a reminder to understand customer feedback.
You customers know what they need
Your customers know they need: a solution to a problem. But they don't necessarily have the experience in or understanding of your business to detail what form they want the solution in. They can tell you what outcome they want/need, but don't have the tools to articulate the best path for how to get from here to there.
That's your job as a marketer.If Henry Ford had done that, and maybe he did, he would've found that people wanted faster transportation that they could afford. He most likely wouldn't have spent much time asking questions about saddle design and how horses were bred, fed and housed.
In this telling of history, he understood the need and responded with innovation: mass produced, inexpensive automobiles.
Applying this to your business
I'm not suggesting that you innovate at the world-changing level of Henry Ford. I'm suggesting that you can understand your client's needs and offer them innovation for their business using your knowledge of tools they don't have (or perhaps may not know about) and/or the ability to operate at a level of expertise they haven't imagined.
Takeaway
Ask your customers specific questions. Listen to what they say. Understand what they mean. Use that information to deliver what they need.
Most marketers are terrified of saying anything negative about what they sell. They think: “If I point out a flaw, people won’t buy.” ...