Many, many years ago, a boss told me that I'd know I was
providing the right level of service to a client if they considered me a part
of their company and, more importantly, part of the reason for their success.
"I think I've hit that level with a number of my clients," I responded.
"Maybe," he said. "The only way to know that for sure, kid, is if they invite you to their Christmas party."
Well, one of my good clients isn't having a holiday party this year ... but I
think I passed the test anyway ... 'cause this arrived from them to celebrate
the season.
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