Friday, September 19, 2025

Explain AI to a 5-year-old


Imagine you’ve got this super-smart robot friend who doesn’t eat pizza, doesn’t sleep, but loves patterns. You show it cats -- like, a zillion cats -- and it goes, “Got it, whiskers plus pointy ears plus that smug little face? Cat.” You show it dogs and it’s like, “Ohhh, floppy ears plus tongue hanging out? Dog.”

That’s basically artificial intelligence: a giant brain-machine that learns stuff by looking at tons of examples, then tries to act smart about it. It doesn’t “think” like you or me ... no dreams, no jokes, no bedtime snacks. It’s just lightning-fast guessing based on what it’s already seen.

So, AI isn’t a wizard. It’s more like a parrot with a calculator: it repeats what it’s learned, only way faster, and sometimes with a surprise twist that makes you go, “Wait, where did that come from?!”

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This prompt came from a LinkedIn post ... I didn't respond to the post, 'cause I wasn't charmed by the way it intimated that my response would be part of an audition for employment. Sorry, not playing that game. But, I did think it was a fun prompt. So I answered it here. 

Here are a couple of my favorite responses to the post:

“AI is like a magic helper that’s really good at remembering things, but it doesn’t have feelings or a favorite ice cream flavor.” - Lisa Giordano

“AI is a computer program that guesses the answer. A lot of the time, it's right, but it doesn't know it's right.” - Sarah Brodsky

“It's kinda like talking to god. You can ask it any question and it will magically answer you right before your eyes. But it is up to you to decide what to believe.” - Michael Markowitz


Thursday, September 18, 2025

9 Fatal Mistakes Marketers Make With Outdoor Advertising


McDonald's Billboard

Writing for outdoor isn’t like writing for web, email, or even print. Billboards are a different beast. If you're a copywriter tasked with billboard messaging, or if you're simply curious why so many roadside ads fail, here are 9 common mistakes that can make your campaign fail.  

1. Forgetting the Purpose: It’s Not a CTA

Billboards aren’t about conversions. They're about contact. A quick, impactful touchpoint to lodge your brand into someone’s brain. Think impression, not response. If you're trying to get someone to download an app or scan a QR code from the freeway, stop it. That’s not the job here.

2. Shrinking the Logo

Your client may love subtlety, your audience doesn’t have time for it. If the logo isn’t massive (shamefully massive) it’s invisible to people navigating a few thousand pounds of metal and rubber speeding past. Think big, then go bigger. Maybe not ideal for a magazine ad, but necessary for a billboard.

3. Writing Novels on 14x48s

If your message can’t be digested in under three seconds, it's already dead. Roadside readers don’t pause to ponder. Aim for seven words or less — and make every one count. This is not the place for nuance.

4. Being Leary of Timid Visuals

Outdoor design needs punch. A timid visual in the wild is like whispering in a stadium. You’ll be ignored. Be bold. Be noticed. Be remembered.

5. Trying to Say Too Much

One billboard = one idea. Not three. Not two. ONE. The moment you ask your audience to juggle multiple messages at 65 mph, you’ve lost them.

6. Forgetting the 500-Yard Test

A billboard that looks great up close might turn into abstract mush at a distance. If it doesn’t read as a thumbnail on your screen, it won’t read at full size in the real world. Zoom out. Squint. Adjust.

7. Blending In with the Sky

Nature doesn't care about your palette. A beautiful soft blue might look great in Photoshop, but it'll vanish against a sunny sky. Choose colors that pop.

 

Formula Toothpaste billboard

8. Ignoring Social Shareability

The best billboards don’t just live on the road, they live online. A clever concept, a striking visual, or a laugh-out-loud line can get shared on Instagram, X, TikTok... turning a static sign into viral brand fuel. Design for the camera as much as the car.

9. Treating It Like a One-Off

Billboards work best when they're part of a long-term, multi-location strategy. One lonely board in one location for one month won’t move the needle. Billboards are cumulative ... repetition is how they build memory.

As copywriters, we’re taught to love nuance, rhythm, and clever turns of phrase. But with billboards, the job is different. This is a minimalist’s art form. Fewer words. Bigger impact. Faster recognition. If you can master these constraints, you’ll write outdoor ads that actually earn a second look ... and maybe even a snapshot.

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Good outdoor is brutally simple.
One idea. Ideally seven words or fewer.
A striking visual if needed.
Something clever or controversial enough
to cut through all the noise.

Paul Suggett

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For inspiration, here are some websites that  have curated impactful billboards:


Wednesday, September 17, 2025

When It’s Actually OK to Use a Cliché

 

OK to use a cliché

I’ve spent two posts screaming at clichés like they keyed my car, and for the most part, I stand by it. They’re tired. They’re hollow. They make your writing sound like it was stitched together in a factory where all the workers are half-asleep.

But clichés exist because they work. They’re shortcuts. They’re cultural glue. They’re the shared campfire stories of language. They're not evil. They’re just lazy. And like anything lazy, they can occasionally be charming in small, carefully monitored doses.

Sometimes, dropping a cliché isn’t the end of creativity. Sometimes, it’s the setup to a joke, the hinge on which a clever twist swings. The trick is not to lean on them like a crutch—it’s to weaponize them.

Here’s when clichés are actually fair game:

  1. When You Twist the Knife
    Take “the grass is always greener.” Add: …until you realize it’s just spray paint on AstroTurf. Boom. Instant humor. The reader thinks that brown liquid is iced tea, and you’ve serve ‘em whiskey.

  2. When You Break It Mid-Sentence
    Start with the cliché, then derail it. “Plenty of fish in the sea…but most of them are catfish or already on someone else’s hook.”

  3. When speed matters more than sparkle
    Sometimes you’re not crafting the great American novel, you’re just trying to move the scene along. Dropping in “the tip of the iceberg” might save you from a paragraph of over-explaining. Just don’t make it your whole toolbox

  4. When you want to sound human
    People speak in clichés. Go to any bar, coffee shop, or dentist’s waiting room and you’ll hear at least three of them before the hygienist calls your name. Using one in dialogue can make a character feel real. And, if your character is supposed to sound generic, predictable, or out of their depth, clichés can reveal that. Just don’t let them hijack your voice.

Clichés are like hot sauce. A dash wakes things up; dumping the whole bottle makes people cry and regret knowing you.

So go ahead. Use them sparingly and twist them mercilessly. But don’t build your house out of them. Readers will forgive a clever wink. What they won’t forgive is writing that feels like it was photocopied straight out of a motivational poster.

Because at the end of the day, what matters isn’t the cliché. It’s what you do with it.

So go ahead and use clichés. But twist them, mock them, or melt them down and recast them into something jagged and shiny. The point isn’t to avoid clichés like the plague (apologies). The point is to make them serve you instead of the other way around.

Now that’s the real writing on the wall. (sorry, I’ll let myself out).

_________________________ 

Series Complete: You made it. Three posts, zero excuses. Now go write something that doesn’t sound like it belongs on a motivational poster.”

← Back to Part 1 Why Writers Should Avoid Using Clichés

Start at the beginning if you want to hear me rant about why clichés are literary twaddle.” 

← Back to Part 2 10 Clichés That Need to Die Already

Revisit the list of repeat offenders before you see how to occasionally give one a pass.”

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Some additional perspective from Master Copywriter Eddie Shleyner:

They say cliches will make your writing feel tired and tacky, unoriginal. Avoid them, they say.

Well I promise you they’re referring to literary or journalistic writing. Novels, news articles, magazine columns. Not direct-response marketing designed to compel action.

Some proof:

A copywriter named Richard Dennis once analyzed every sales letter by the late, great Gary Halbert, the “Prince of Print” — one of the most original direct-response minds of the 20th century — and he found these cliches and idioms used again and again:

- “easy as pie”

- “sacred cow”

- “the real McCoy”

- “needed as a pen”

- “speak of the devil”

- “naked as a jaybird”

- “open and shut case”

- “in the heat of battle”

- “let sleeping dogs lie”

- “red carpet treatment”

- “out of sight, out of mind”

- “make a clean breast of it”

- “blood is thicker than water”

- “every Tom, Dick, and Harry”

- “work your fingers to the bone.”

- “a picture is worth a thousand words”

- “kill the goose that laid the golden eggs.”

- “as common as sawdust around a sawmill.”


Halbert used cliches and idioms constantly.

But he rarely used clever turns of phrase. Because why risk it? Why risk making The Reader stop and think, even if only for a second? Every time The Reader stops to “get it” you could lose her attention forever.

Unlike clever writing, colloquial expressions build a bridge to comprehension by making your copy more efficient, by helping you use fewer words to make a clear point.

Cliches and idioms are tools for solving a specific communication problem.

Use them as necessary, I say.

 

10 Clichés That Need to Die Already


 Top Clichés to Avoid

Alright, strap in. Last time we talked about why clichés are the intellectual equivalent of Styrofoam packing peanuts. This time we’re naming names. I’m dragging the usual suspects out into the daylight. And I’m not giving them a cigarette and a blindfold. They’re going down.

Here are 10 of the most overused, overbaked, and underwhelming clichés clogging up American English writing:

  1. “At the end of the day”
    No one has ever said this phrase and then followed it with anything profound. Spoiler alert: the end of the day is usually just you eating cereal in your underwear.

  2. “Only time will tell”
    Wow. How brave of you to put all your narrative chips on the single least helpful concept in existence. Next time, just write: I’ve got nothing.

  3. “The calm before the storm”
    Oh really? Did you think of that all by yourself, Captain Barometer?

  4. “Avoid it like the plague”
    The problem here is that people don’t avoid plagues. We’ve seen the news. They argue about them on Facebook.

  5. “Every cloud has a silver lining”
    Except when it doesn’t. Sometimes a cloud is just a big wet bastard that ruins your picnic.

  6. “The tip of the iceberg”
    So majestic. So Titanic. So played out. Stop acting like you’re Leonardo DiCaprio dangling off a door.

  7. “Plenty of fish in the sea”
    There aren’t. We overfished. Have you seen the state of the oceans? Maybe just tell your heartbroken friend, Yeah, dating sucks.

  8. “Low-hanging fruit”
    Congratulations, you’ve turned laziness into an agricultural metaphor. Just admit you wanted the easy option and move on.

  9. “The writing on the wall”
    Here’s the writing on the wall: stop using this phrase.

  10. “It is what it is”
    This is the king of useless clichés. The linguistic equivalent of shrugging until your shoulders fall off.

Clichés are linguistic zombies. They look like words, they shuffle along, but they’re already dead. If you find one in your writing, don’t pet it. Don’t feed it. Put it down.

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Up Next → Clichés—Sometimes the Joke’s on Them

Plot twist: I don’t hate all clichés. But you’re going to have to read this one to find out why.

← Back to Part 1 Why Writers Should Avoid Using Clichés

Start at the beginning if you want to hear me rant about why clichés are literary twaddle.



 

8 Didn't Make the Cut

An impressive amount (or what my daughter would call a "crap ton") of what I write ends up n the editing room floor. To get a head...