Grant Smith on Artificial Intelligence in advertising
It doesn’t matter a tinkers cuss, if I love the idea of AI
creating advertising or hate it.
All our well considered and sage opinions are tragically unimportant because
the real value of AI isn’t about expanding creative opportunities. It’s about
the money.
Well, money and being at the forefront of a very enticing tech trend. Not that
there is anything wrong with that, no one wants to seem like an advertising
codger, metaphorically smelling of urine and menthol cigarettes, leaning on a
walker, shouting at teenagers about how the music these days isn’t like how it
was at Lollapalooza.
For better or for worse, advertising is married to tech. Not that new tech
always brings that much to the table, and is most often used to annoy consumers
in places they’ve never been annoyed before.
The unspoken truth about new technology is that most people don’t use it.
In most cases, innovation just isn’t all that personally relevant to most
consumers. UNLESS it is used to enhance a customer’s experience. Remember Adam
Berg’s wonderful 2009 film for Phillips Carousel, or CP+B’s super
fun Subservient Chicken? All good stuff, that captured imaginations and
interest from consumers using new techniques and new tech. Delighting audiences
by creating more enjoyable and memorable ad experiences is the best use of new
technology in advertising, and thats why we love it.
The problem is that AI isn’t going to go big because it offers consumers
something that they’ve never seen before. The real reason AI will be adopted by
almost every ad agency is because AI supports three dominant trends in our
industry:
Modest budgets
Tiny timelines
Smaller expressions
AI will be adopted because it isn’t a person. It doesn’t push back on crazy
deadlines. It doesn't expect pay raises for doing amazing work. It doesn’t take
PTO or ask about maternity leave. AI works overnight, on weekends and on every
holiday. It doesn’t mind creating 287 rounds of a single banner; or a digital
anthem film that is exactly like every other digital anthem film.
AI is the creative vending machine that so many people have wanted for so many
years. Is it innovative? Procedurally. Is it focused on enhancing a consumer
experience? No. Will it create lasting brands and unforgettable work? There's
no evidence of this. Will it create cultural moments that live rent free in
consumers’ minds for decades? You bet it will… JK, fuck no. Will it make money?
Hell yeah baby, it will print it.
So, when we talk about AI, keep in mind the drivers of the conversation. Will
AI create opportunities? A few. But it’s not really about more memorable and
unique consumer experiences and it’s not about building culturally influential
brands. It's about fulfilling an advertising work order as quickly and cheaply
as possible.
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Grant Smith is a writer and creative lead whose career has
included time with Yamamoto, McCann, and BBDO. His formal education includes Southwestern
University, School of the Art Institute of Chicago, and Miami Ad School
You can see his work and read more about him at GrantSmithAdvertising.com and he is on LinkedIn.